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Aldelo Diamond Chanel Partner
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NuRol Help Desk Support


NuRol''s level 1 phone support plan includes phone and internet based support during normal business hours.

Level 1 support includes:
+ Basic network support relating to POS
+ POS hardware troubleshooting
+ POS software troubleshooting
+ How to''s relating to the POS software

Level 1 support does not include:
+ Database import or upgrade
+ ISP or internet connection related issues
+ Advanced networking
+ Operating system issues (Windows)
+ Credit card processing issues
+ Customizations (receipts, reports, etc)
+ Software Updates or maintenance

Level 2 support is available for a fee.

NuRol business hours: Monday - Friday 9:00am - 5:30pm Eastern


Additional Information
Pro 3 Station Restuarant POS System - Cashier/Wait/Bar Stations
Aldelo Credit Card Integration
Aldelo Tech Support Options
NuRol System Configuration
NuRol Installation Support
NuRol Software Training
NuRol System Warranty
Sterling Credit Card Processing
NuRol Help Desk Support

 
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