We accept VISA, MasterCard, AMEX, Discover, Electronic Checks, and Pre-payment.
Make checks payable to:
1531 Marietta Blvd., NW
Atlanta, GA 30318
Government agencies, please call for special terms.
99% of our orders ship same day if received by 3:00pm EST.
Domestic orders ship UPS or FedEx
International orders ship UPS WORLDWIDE or US Postal Service
A note On The Realities Of Electronic Products
Electronic equipment from time to time breaks down during regular use
or arrives DOA (dead on arrival). We do our best to explain our policies
to avoid surprises and keep our customers happy. We strive to make these
rare occurrences as painless as possible, but there are a few things you
can do to help. ALWAYS save the original packaging. This ensures that
if you must ship a product back for repair, there is a better chance that
it will arrive at its destination in good condition. ALWAYS double box
your shipment for additional protection, ALWAYS insure your shipment for
the replacement value, and NEVER write on the original packaging or documentation.
Manufacturer’s Warranty and Warranty Information
All products are sold with the manufacturer’s warranty and no other
warranty is offered by the seller. The manufacturer’s warranty begins
on the date of the original shipment to the buyer. Defective products
will be handled by the manufacturer. The manufacturer’s warranty
is contingent upon the proper use of the hardware and/or software in accordance
with the instructions and specifications published by the manufacturer.
The manufacturer’s warranty is void as to any products that have
been repaired or modified by persons other than those authorized representatives
of the manufacturer or which have been subjected to misuse, negligence,
or accident at the hands of the buyer.
If you are in need of warranty repair, please call 800.390.6623 to outline
the details of the problem. We will issue a RMA number that must be included
in the return packaging. Keep in mind that you are responsible for shipping
charges one way. Please have the invoice handy when you call.
If you receive a product DOA (dead on arrival) please call 800.390.6623
immediately to report the problem. We will issue a RMA number that must
be included in the return packaging. All products must be returned, freight
prepaid, in original packaging with a copy of the RMA form and a copy
of the invoice. Upon issuing the RMA (assuming that the product is in
stock), we will ship a replacement unit with a new invoice, freight prepaid,
to you. A credit card is required to ensure the return of the defective
When we receive the DOA product we will promptly credit your account
or credit card. We do not do any cross shipments.
Any product not returned
in original condition with original packaging, manuals and accessories
will be returned to you.
If you are a COD customer, we will ship the replacement
unit when the DOA product is received.
If you need to return a product, please call 800.390.6623 within 30 days
of invoice date for an RMA number. Items to be returned must be
shipped, freight prepaid, in original resalable condition. The must
include all parts, accessories, manuals and must be packed in the
original manufacturers packaging. Products will not be accepted without
all manufacturers original packaging. Do not write on the original
packaging or documentation. All returns must be double boxed and
accompanied by a copy of the invoice and have an RMA number. Any
product not returned in original condition with original packaging,
manuals and accessories will be returned to you.
A minimum restocking fee of $25.00 or up to 20 percent of the total
order (whichever is higher) may apply at the discretion of NuRol
Corporation. Shipping costs will not be reimbursed.
NON RETURNABLE ITEMS
All consumables such as paper, ribbons and labels are non returnable.
All Software packages are not returnable. List pricing is used to
determine the value of bundled software.
All written information regarding the manufacturer’s goods, services and
warranty including any product descriptions were obtained from the
manufacturer by the seller in complete reliance as to their accuracy. The
seller has made no affirmation or fact or promise relating to the goods
being sold that has become any basis of the bargain. Furthermore, seller
has made no affirmation or promise relating to the goods being sold that has
created or amounted to an express warranty by the seller that the goods
would conform to any such affirmation or promise. Any description of the
goods contained in seller’s agreement is for the purpose of identifying
goods, and no description of the goods by the seller has been made part of
the basis of the bargain or has created express warranty that the goods
would conform to any description made by the seller. Seller disclaims any
warranty of fitness for any particular purpose whatsoever with respect to
goods being sold under this agreement.
This Agreement shall be governed by Georgia law without regard to its
conflict of law provisions. All claims, actions, disputes, controversies or
suits shall be litigated exclusively in the courts of Georgia.